At Groundtrans Logistics, we value your privacy and make every effort to respect your personal information and will never contact you for marketing purposes. In line with this commitment, we have established the following Privacy Policy for transparency. Please read it carefully to understand how we collect, use, and manage your phone numbers.
Coverage
This Groundtrans Logistics Privacy Policy addresses information received on the Groundtrans Website (the “Website”), contact information provided by you, and order level data. Groundtrans does not share your information with third parties for marketing purposes, and uses your information only for the purpose it was offered or as determined by the Groundtrans customer that provided your information to Groundtrans. If you provide about yourself to complete your shipment – we do not share (unless required by law) it with outside parties except to the extent necessary to complete your delivery. We reserve the right to revise these policies at any time, so check the last line of this policy to see when the policy has changed.
The Information We Collect
This privacy notice applies to all data collected or submitted on the Groundtrans Logistics website and its integrated web-based technology tools. You may use these customized web pages to schedule your residential deliveries and gain instant access to comprehensive shipment visibility. We need the data that allows us to make shipments and to confirm shipping information, including the following:
Name
Address
Email address
Phone number
Use of Information
We use the information provided by our clients to transport the product and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that delivery.
We use return telephone numbers, SMS and email addresses to confirm appointment delivery scheduling, transmit reports and respond to the emails we receive. Such information is not used for any other purpose, is not shared with outside parties and will only be used to correspond with customers about a particular shipment.
Data Security
We take reasonable measures to help protect your personal information in an effort to prevent its loss, misuse and unauthorized access, disclosure, alteration and destruction.
COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you voluntarily provide them to us through a contact form, or when a shipper provides your order to us for delivery appointment scheduling. For example, during the order lifecycle, we may contact you to via text to schedule a delivery appointment or provide tracking updates and ETAs. You can opt out of receiving these SMS messages by replying 'STOP' to any SMS communication received
USE OF PHONE NUMBERS FOR SMS
Your phone numbers are primarily used to provide you with order updates, and for appointment Scheduling. SMS messaging charges may be applied by your carrier.
OPTING OUT OF SMS MESSAGES
If at any time you wish to stop receiving SMS from us, you can opt out by
-Texting STOP to opt-out
-Texting UNSUBSCRIBE to opt-out
-Texting CANCEL to opt-out
-Texting QUIT to opt-out
Once you have opted out, we will not send you any more SMS messages
How You Can Access or Correct Your Information
You can correct identity information errors by sending us a request at info@groundtranslogistics.com.Groundtrans does not request, via unsolicited mail or e-mail, personal information. We will not ask you in an unsolicited telephone call, SMS or e-mail for your password.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 617-639-5222 or send an email to info@groundtranslogistics.com
